Have you been infected with
At Irwin Electronics, we are EXPERTS at Virus Removal
serving the Phoenix Metro area.
It is very difficult to detect and remove many viruses from within
Windows, as the viruses hide themselves, and thwart removal attempts.
We boot your computer into an alternate OS, usually Linux, and from
there we can scan all files on your drive. Without the virus running,
it is impossible to hide, and cannot block removal tools.
Our initial diagnostic is free. Due to the time it takes to fully scan a
drive, we may ask to pick up your computer and bring it to our shop, where we
can monitor the scan. This process usually takes 2 or 3 hours. Once all
of the damaged files have been detected and cleaned, we will allow the
computer to boot back into Windows. Many viruses also attack the
Windows services such as Windows Update, Windows Defender, and the
Firewall. We will test and verify the security processes are fully
functional. Next we will verify you have a quality anti-virus installed
and that it is working properly. If not, we will install one at no
additional charge. We also install anti-malware software.
If the virus has damaged the Operating System, we will make every attempt to
repair it. Most times we are successful, but not always. The Sirefif
virus is one example that simply causes too much destruction to the
Our worst case service fee is $240. We will not know how much damage
has been done to the Windows Operating System until the remediation is
complete, and it is safe to boot Windows. All it takes is one registry
entry remaining for Windows to automatically download and re-install
the virus. Beware of companies that say they can remove a virus in 30
minutes for $50. It may very well be removed when they're done, but it
is highly likely to return!
Occasionaly we will need to make an
image of your drive as-is to save your data. We will then reformat the
drive and re-install Windows. We will ensure all of the Windows Updates
apply properly, install anti-virus software, and restore your
documents, pictures, music, etc. We will install the latest flash
player and Java. If you have Office we will reinstall that as well,
provided you have a valid license key. We tune Windows for speed,
security, and stability.
In any case, our Tune-up is part of the remediation process. This alone improves the performance of your computer up to 300%!
provide the most comprehensive service with competitive rates. We will
spend more time and do more work than anyone else. Why? Because it's
the right thing to do! At Irwin Electronics
we make old computers run like new. (Usually BETTER than new)
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